Pilot training
There is a truism in aviation—the best safety program is a well-trained pilot. Life Star is committed to hiring, retaining and maintaining well-trained pilots.
All Life Star pilots must have over 2000 hours as pilot in command prior to consideration for a position. Life Star’s average pilot has flown over 4500 hours and has over 21 years of flying experience, including over five years at Life Star.
All Life Star pilots receive factory or factory equivalent training on our aircraft annually, including ground school, quarterly flight checks and emergency procedures. Life Star requires flight training hours annually that quadruple those required by the FAA, our accrediting body and/or industry standards.

Mechanic training
Life Star’s mechanics have an average of 19 years experience in aircraft maintenance and average nine years at Life Star. Each aircraft has its own dedicated mechanic and each mechanic has been through factory training for the specific type of aircraft and engine flown. In addition, Life Star’s mechanics are eligible to receive additional relevant training from national training organizations.

Crew training
Safe operations must be a team effort. All Life Star employees go through mandatory safety training every six months. This training includes crew resource management, emergency procedures, survival and other relevant topics.
Life Star crews have a safety debriefing daily at the beginning of each shift where a specific safety topic is discussed along with the day’s forecasted weather. In addition, at the end of each flight a debriefing is held to discuss the flight and aspect of it which could be improved.
All crewmembers are encouraged to engage in safety discussions as a group at monthly safety meetings and/or monthly staff meetings. Life Star’s Safety Officer, Director of Operations and Program Director are available 24/7 to deal with safety issues.

Patient safety
Life Star’s commitment to safety extends to our patients. Our crewmembers are committed to assuring each patient is secured appropriately in the aircraft and the aircraft is made as secure and comfortable for the patient as possible.
Life Star’s medical crews receive the highest level of training to assure patient interventions are done appropriately and with the attention to detail that patient safety requires.